This was about 2 years ago so maybe things have changed. \r
The front desk people were incredibly unfriendly, barely looked at me, never said hello, threw some papers at me and told me to have a seat in the exteamely packed office.\r
As I was filling out the paperwork a man came in completley bloody head to toe with road rash. He walked to the counter and asked for help, he'd just been hit by a car while on his bike. The lady at the front desk barely flinched and said....""Do you have an appointment?"" OH MY GOSH--yes she did.\r
The other women behind the counter kinda just looked at him, then a woman in scubs walked in and saw him and imediatly grabbed him and took him to the back.\r
Luckily I was only there for a flu shot. After seeing this, I won't go back!