I had a similar experience to "unknown u" below. I called to get information about consigning and the woman who answered the phone was incredibly rude. Told me quite abruptly that there were no appointments available (how silly of me to think that was their business!), didn't offer to make one for a later time, and condescendingly called me by the wrong name. I have quality children's clothes to consign but it will not be with this business. In these economic times a business such as this would be well suited to give the employees some customer service training.
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