I'm a NY designer and when I walked into Gringer & Sons this summer, I'd done my research and I was confident I knew the product numbers I wanted for a stove, frig & dishwasher. I'd called one of the sales reps, Allan Schuster, in advance. He was friendly and ready to help.It turned out the models of some items were no longer available and Allan steered me quickly to the updated versions. I requested customized shelving for a frig and Allan made it happen. I changed my delivery date three times (!) and Allan accommodated me without any hassle. I definitely intend to use this company again for my clients.
Pros: friendly, knowledgeable, accommodating
Cons: inconvenient location for some NYers
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