I recently took two of my pets here for vaccinations. Dropped them off at the beginning of the day to be picked up late afternoon. The few times I have been to this vet this seems to be what they prefer... given the stressful, overworked, disorganized vet and staff, I left with real doubts as to whether my pets received adequate physical exams and full care in my absence. I waited 40 minutes to pick up my pets, found numerous errors on the bill, they didn't give my pet the pain medicine that I agreed to pay extra for and my pet was crying from pain and they never did the test that was the reason I brought them in. The visit for the two was over $500.00. We left that day never having seen or spoken to the vet. Appalling. Some of there techs seem like nice people who do care, albeit so overworked and stressed, but Blatt, who runs this place is cold and clearly prioritizes $$$ over the care of the animals. I'd pay twice what I paid for good care, but for the level of service I feel ripped off. There are lots of great vets in Austin, this is not one. No wonder the reviews on here are so bad.
Pros: nice techs
Cons: Disorganized, Uncaring vet, Sloppy about requested work
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