I love Apple products and stores however this store is an example of a great product being represented by awful retail drones. The 'Genius' I spoke with had little or no real experience. I could out smart him and I am not a tech person. I am a user of their products. The store seriously needs new management - I overheard a manager tell a customer that the damage on their laptop was not a normal wear and tear - clearly this almost perfect looking laptop damage (the screen) was a design flaw.
Pros: The Cool Products
Cons: Robots who work at the store
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