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Disappointment. Don't Bother - Review by citysearch c | Bexley Monk Restaurant & Bar

Bexley Monk Restaurant & Bar

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Disappointment. Don't Bother 10/10/2009

I could write a novel on all the things that went wrong at this restaurant, but I'll try to keep this brief. I made a reservation online, however, it did not go through to their system. The manager told me ""That is why I hate our online system... Oh, and by the way it's been down for a day and a half"". Wow. Thanks for putting a disclaimer about that on your website and not offering an apology. We later overheard him arguing with the table next to us after they complained that there food was cold, bland and they had been there for an hour and a half. He did eventually offer them an apology, but not without being a defensive jerk first. So, the manager was clearly clueless. Our waiter exhibited rude and odd behavior the entire time. 1) It took him 15 minutes to even acknowledge our presence. 2) I was finishing my salad (which came at the same time as our appetizer and took 30 minutes) when he came up and said ""Wow, it looks like you are actually going for that last piece of lettuce, so I'll wait here to take your plate"". I was in such shock, I put my fork down and handed him my plate without saying anything. 3) He threw 3 loaves of bread on our table when we hadn't finished the first one. 4) When he brought the paid check back, he said ""which one are you"" while waiving the check back and forth between my husband and I before finally put it down in the middle. He didn't tell us to have a good night or even say goodbye after that. Not to mention that he never checked on us or asked how our food was. He'd throw something on our table and literally run away.The bread, salad and shrimp cocktail were good, but the entree (a simple tomato and basil pasta) was ridiculously bland. Bottom line: It is shocking that this long-standing Columbus institution is, in fact, a long-standing Columbus institution. DO NOT GO HERE. We certainly will never go back. Pros: Good Bread, Salad and Shrimp Cocktail Cons: Horrible Service, Rude Management, Overpriced, Bland Entree more
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