First, I will say that I really don't write reviews and for me to take the time to do this is unlike me at all.....Becca has been cutting my hair for probably over five years now. I like being able to sit with her, relax and not be concerned about anything else except what I have planned for that day. I totally trust her and each time I make an appointment, I know that I'm not getting just a ""status qou"" haircut. I'm a guy and for me to keep returning to this place over and over, when it's location is in a mall, says a lot. I can't stand malls, but it doesn't bother me anymore beacuse I know I get the best service provided for what I pay. Everyone from Elaine (manager) to the check in and all the other employees, seems to love what they're doing and it shows. I don't feel like ""a number"" when I'm there and the customer service is impeccable. My life is chaotic at best sometimes and they call to remind you of your appointment and also can email you which is great because we all forget sometimes. This company is setting a standard of how you should treat people and I hope it's around for a while.
Pros: This company seems to run like a well oiled machine.
Cons: seating is minimal, but they're efficient on moving people
more