All of the staff treat my dogs as if they were their own. I have showed up unexpectedly many times, always to find that they are giving special attention to my dogs to soothe their anxieties. Also, they have the same good people working there year after year, so no staff turnover. One of my dogs is terrified of storms, a lady named Roxanne always takes him into her office and lets him sit with her when it storms, untill he calms down; they never leave him alone in the crate when he is scared.
Pros: Flexible and accomadating to customer needs
Cons: I can't think of a single one
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