Just when I thought that customer service does not exist anymore, I went to Watch the time and Steve the owner was so sweet and so honest about my repairs that I regained faith in customer service. I wanted my grandmothers gold watch repaired, cleaned, polished etc. - he calls it ""Overhaul"" - when I got the watch back - it was like brand new!! - so shiny and beautiful. And... here's the best part: when I went back to pick up my watch he remembered my name!!! His prices are great - his service is fabulous - his work is impeccable. What else do you want? He truly IS the best!!! Thanks Steve!!!
Pros: He's extremely professional
Cons: none!
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