I have lived at Five Points over 2 years and heard many stories. The above reviews are all true.
Residents in wheelchairs are instructed to use the back elevator only and are not allowed to sit in the lobby or out front because it looks bad to prospective residents. Wheelchairs are not allowed to carry oxygen tanks. Oxygen use in public is discouraged. Plants are not well tended due to insufficient watering and fertilization.
Unfair charges are levied. For instance, if the dishwasher does not work, the resident must pay for the new one. It does not matter that the unit is old and used by others previously. Rules are for some and not for others.
When older residents leave, they are replaced by active, younger 'seniors'. That's not bad exactly, but many here believe that older prospective residents are discouraged from living here. Many older residents have been kicked out for petty reasons Elderly people generally do not know the laws concerning fair housing and elder abuse. They feel they are at the mercy of the owners and have no other recourse.
Yes, the managers are very uncaring and cheap in their operation. Please do not rent here if you or your loved one is not completely independent, healthy, and able to get around easily.
On the positive side, great shopping right across the street and around the corner for nearly all needs. Doctor and dental offices are nearby.
more