I went to A & K yesterday and received some of the worst service of my life.
Apparently, I came at the wrong time beacause both employees were sitting down to lunch and were otherwise occuppied. They sat behind their desks and answered some of my questions while chewing. At one point, I asked, ""Does this tile come in different sizes or finishes?"" and the woman said, ""I don't know which one you're talking about."" WHILE SITTING AT HER DESK CHEWING.
At that point, I began asking for the makers of the tile samples so that I could figure out the answers to my questions on my own. Frustrated, I decided to leave.
As I was leaving the store, the male employee says to the woman, ""She was asking for the manufacturers so that she could go out and buy it somewhere else. Can you believe people do that?"" The woman replied, ""Yeah, I know what she was doing."" I'm still in shock that a business could operate this way.
I wish I could give them ZERO stars because they don't deserve one.
Pros: Great selection
Cons: Horrible staff
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