I just recently moved from a home I rented from EMS. Our lease ended October 1st 2009. We lived there 2 years. Through out the 2 years EMS failed to respond to repairs needed promptly. They would take days sometimes weeks at a time to return calls regarding repairs. If you go into that office you will find a group of middle aged woman dressed like they are in their early twenties and acting like they are in their early twenties. We started of dealing with a Kelly and then went to a Yolanda and then to a Dora and finally dealt with Lori. That alone tells you people in that office don't last. For our move out inspection Lori had to actually call me for directions to our house, yet she was there the year before to do a yearly inspection. Then when we moved out a month later we get a letter saying we were being evicted for non payment of rent for the month of October yet we moved out in September. So that pretty much tells you that these woman in that office have no clue as to whats going on. We finally recieved our security deposit back and they returned 55.00 of 1475.00 which is crazy because we left the house clean and with no damage other then normal wear and tear, but its ok because I work for a legal firm and Im in the process of taking EMS to court to sue for the remainder of my deposit or at least whats fair. 55.00 dollars is far from fair for a house that was left in good condition. Lori was also very rude the minute we told her we wanted to move out. The home continues to be for rent and probably will be because the area is bad. Dont bother with EMS they are clueless and unproffessional in more ways then one.
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