I ordered three, large oversized swing in windows for my sunroom. The sales experience was good and the price was comprable to Anderson and other windows. When installed I was informed that the large six foot windows could not swing in since they were to heavy (I had not been told this at purchase). The installation crew was pkleasant and apparently competent. Whe completed they showed me how the windows operated, removal of screens, etc. A few weeks later when they weather turned cold I tried to lock the windows and found two did not lock. When the re-installer arrived (two hours later than the appointed time window) he was ill informed about the problem and was a bit obtuse as I explained the problem. He calmed down and went to work and three hours later had figured out how to solve the problem.
Pros: I like the windows
Cons: They were installed incorrectly
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