This business establishment is a blight on the reputation of Lansing. They lie in wait, seeking to tow as many vehicles as possible, charge exorbitant rates, and treat the car owners like dogs.
During a recent Spartans game, they towed at least 150 cars from lots in the city that were not clearly marked as no-parking zones!! My kids and I had to walk 3 miles to get to their station, where they proceeded to squeeze our money out of us, and treat us with mocking disgust. There were other victims walking in from all over, and it was a mob scene--people yelling and crying! Everyone was charged $160-$210, plus given a $40 parking ticket. Customers that protested the high rates were told ""Too bad! Pay up or pay more later, and if you keep complaining, we will call the cops!"" Then they refused to give some people a ride to the lot 5 miles away were their car was impounded!! I have never seen a business treat people with such unprofessionalism and blatant disrespect.
There needs to be a class action lawsuit against this place.
Stay way!! Give them NO business!!!
Pros: Pros at treating people horribly.
Cons: Cons? They should be CONvicts!
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