My wife got me a gift card to the Men's Club at S-Ego as a birthday present. After I got home I found out she had requested and paid for a FULL pedicure and an express facial.
My experience started by having to wait 50 minutes before they started my "treatments" because they were running behind. They gave me a 20 minute pedicure and a 20 minute facial. Both were mediocre at best. I cashed out using the gift card. I assumed the gift card was enough to cover the treatments. They asked if I wanted to split the tip between the two services. I just wanted to get out so I said fine. I later found out that the charge for the pedicure and facial was $50. The gift card was for $75. That means the tip was 50% for each service!
When I got home and told my wife how much they charged for the service and how long I waited she was livid! She was upset that her gift to me had been such a disappointment. She called S-Ego and asked to speak to a manager. Nobody was available so she gave the details of
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