My my...where to start. First off, and most importantly, the negative reviews I read before going to this place was so right on the money! And quite honestly, I had hoped that my experience would be better but it was not.
Service is much to be desired and I don't say that lightly. After setting at a table for 20-30 minutes in the back where I viewed a few other bigger tables were to accommodate a groups, I made my way to the bar. Standing around for a couple of minutes, I finally got the attention of one of the waitresses that whizzed by me and asked if I could get a drink. The answer yes as she pointed to the bartender that was unaware of my presence. Um, I was at the bar standing between three empty chairs. Hmmm!
Asking if I could just run a tab and go sit back down the answer was no; I'm OK with that and then wanted to order my appetizer then because no one had showed up at our table YET...remember? Oh, and while waiting on the first drink and putting in my order for the appetizer, well I was nearly finished with the first drink and quickly ordered another; not knowing when I would get a chance at my table.
I saw the waitress that was serving the other tables in our area and asked when would we get waited on, she told me she would check to see whose turn it was. HUH? After complaining of that when I ordered my second drink, a lady beside me, clearly management, asked who it was and I told her. However, after I got back to my table another waitress approached in the area of our table and gave us all a glaring stare?
The bartender is a little cocky in which, I didn't mind but when I didn't get a break down of my bill and scribbled on it trying to identify and make sure I wasn't over charged, he more or less approached me abruptly at my table to THEN try to explain.
What it boils down to, it was ladies night w/ $5 Cosmos; don't think any waitstaff in most of your restaurants will give you their undivided attention.
Pros: I'll get back to you on that...I'm still in amazement they are still in business.
Cons: Parking deck across the street was free that night...ticket dispenser wasn't working! :)
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