This is a follow up to the earlier review I gave when my girlfriends and I came out to BM in July 2008...I am a business owner myself, hence I understand things like customer service, the difficulty and stress of advertising and running a business. I run a medical practice, but no matter, I suppose I am just another person complaining to the Blue Martini. I sent a certified letter to the owners after our experience and also called several times. I got NO response. It's sad, I used to go there often and I run a women's social group with over 500 women aged 21-40. Everyone I know is aware of what happened there and no one has returned. It's nice that the staff have made reviews here to try to make it sound like a great place but the reality is that 25 girls had the same experience, those 25 will tell their friends who will tell their friends, etc. etc. The experience was awful but what was far, far worse was the lack of response from the management. Even if they weren't concerned about losing our business, to not even acknowledge myself or the rest of the women who called/emailed, etc. is just plain awful. Clearly the customers are of very little concern to the staff/owners. But thankfully, the staff and their friends can always come on citysearch to put in a nice review reminding you of how great the service and prices are-hah! Most of the positive reviews on this site are from people who clearly work there, the rest-mostly negative-are from actual patrons ;) Enjoy!
Pros: Nothing
Cons: Everything
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