We had our house built by a company that uses Pence strictly to install all the heating and cooling in their houses. About a year ago we had a problem with our thermostat and so we called to have them come to check it out. The guy came, acted annoyed for even having to show up, was here for about 10 minutes, and left telling me there was nothing wrong with it. Well, there was and still is. I refused to have them come back a second time. We are just going to replace the cheap thermostat with a digital one.
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