The Wait:\r
The wait for Caruso's was about 25 minutes....something at the time I was expecting to be ""worth the wait"" since there were plenty others waiting too. When we got called to be seated, we went up to the hostess stand, where they looked at me and my friend like we weren't suppose to be there. The woman who took us to our table just started walking, did not inform us that we should follow her and had a snooty look on her face when we weren't there when she turned around to put the menus on the table. \r
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The Service:\r
Our waiter took about 10 minutes to even acknowledge us, and when he finally made it around to our table after walking past us about a thousand times, he acted rushed and almost inconvenienced that we were there, getting in the way of his 10 top table behind us. The best part of the service was actually a woman, I assume she was the busser, who was very attentive to all the tables all over the restaurant...she should have been our server. Our server basically ignored us all night, there was no ""the food will be out soon"" or anything like that.\r
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The Food:\r
Aside from the fact that the drink glasses were the smallest I have ever seen in my entire life, the food was another big disappointment. Firstly, it took about 30 minutes for our food to come out...you think that would have been ample time for them not to mess it up...mm nope. When our food came out, the pizza my friend ordered was severely undercooked, completely inedible. You would think for a pizza joint they would know at least how long to cook something. The server, in his usual manner act less than apologetic and she ended up getting something else. No manager came over, no food was comped...nothing.\r
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ALL In ALL, I would never go back there. Obviously the front of the house is dismal, and so is the back of the house. Either there is no organization, they were having a bad night or they don't kind keeping expectations low. Either way, I won't be going back to find out.
Pros: The lady who refilled my mini iced tea glass.
Cons: Everything else.
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