I went to Anton's on January 4th, for the very first time. I went to get my hair cut and dyed. First, I was not greeted by the lady at the reception desk. She was amidst conversation about her car to another lady standing at the front desk while I walked in the door. Niether receptionist, looked up. I, in fact, had to say hi, introduce myself, and tell them what I was in for. The lady interrupted me and told me to hang on a second. Then, she finished her conversation, then looked up my information. I absolutely could not believe it. Then, I was greeted by my stylist 25 minutes after my appointment time. Not one person checked in with me to inform me that they were running late. Not to mention, during the time I had to wait, I observed dust and grime everywhere. The hallway where the massuese's walk their clients back was absolutely disgusting. I would never, ever, in a million years get a massage there, knowing how completely dirty it is. So finally, when I got called up to have my hair cut and dyed, my stylist seemed stressed out when I asked for color. She told me that she was running behind and that she was going to have to make it quick. I COULD not believe that. I understand that she was running behind, but come on-- please hold a certain level of professionalism-- that was just absolutely ridiculous. I told her to just forget the color and just give me a trim. Then, upon my payment for my services, I was charged for the color!!! I told the receptionist- the same one who checked me in, that I did not get my hair colored and she informed me that she would have to check with the stylist. Hello!? My hair did not look any different than from when I walked in! It took her about 10 minutes to track down my stylist, and she couldn't even remember who I was. I was in complete awe. This was the WORST experience I have EVER had! I felt like it was just a big joke. Ugh. And I didn't even get an appology. Ridiculous!!
Pros: The lighting wasn't bad.
Cons: reception staff, not clean, unprofessional, pretty much everything
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