I am writing in response to the last review posted by ""hairyencounter"". I was extremely surprised and disappointed to read the negative feedback that was left for the salon and also for Stephanie. We would never want anyone to leave our salon unhappy with their service or level of professionalism. We always encourage our clients to inform us of any problems or issues so we can address them immediately. We were totally unaware of any bad experience in our salon and this review was the first we heard of it. In addition, our salon is located on one of the most popular streets in the state with fantastic restaurants, cafes, boutiques, art galleries, and shops surrounding us! It is an insult to all of these extremely successful establishments to call this trendy area ""slums""!!! We hope that the negative review doesn't persuade our existing clients and also potential clients in the future. We would love for ""hairyencounter"" to contact us so we can handle this in a more professional manner and hopefully encounter a more positive experience.
Pros: Positive, creative environment with established and talented group.
Cons: n/a
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