6 months ago I decided to dye my hair brown (from blonde). I have since decided to go back to being a blonde and had highlights last weekend. I have thick, long, curly hair. I told the stylists (Brittany) I wanted blonde highlights all over. During the highlighting process the stylists asked me if I wanted the lighter pieces in the front around my face and I said Yes. She proceeded to color the front part of my face last so it processed the color shortest and the back of my hair processed the longest. Well no surprise the front of my hair is darker then the back of my hair. Also, the stylists asked me if I wanted ash or honey highlights which they would use a toner to get that effect. We discussed it and decided on honey. I have a lot of hair so you have to use a lot of product to get all my hair. When she applied the toner she didn't get all my hair and their are sections throughout my hair that are visibly lighter then the rest of my hair. To make matters worse after she washed my hair she asked me how I wanted to style my hair. I knew she did not want to blowdry it straight because she had already mentioned it would take over an hour because I have so much hair. So, I told her to do it curly. She then proceeded to ask me what product I should use in my hair and had me scrunch my hair to make it curly. Then she told me to sit under the blowdryer and let it dry that way as opposed to her using a diffuser to dry it and it turned out horrible. This stylist made it clear she did not know how to work with curly hair or cared to learn. If I'm going to pay $150 to get my hair done I most certainly expect the stylists to style my hair. If you call yourself a professional and charge the prices this salon does, your staff should be able to work with all types of hair. I will never go back to this salon and if you do not have straight thin hair I would most certainly not recomend this salon.
Pros: Aveda products are natural and good for the environment.
Cons: Inexperienced staff
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