My friend told me about this great store and how their products could really help my skin. The first time I went into the Crabtree Store during the week in the evening, I did not have a great customer service experience. The store is great and they have a lot great products, but trying to tolerate those rude and snobby people has ruined my whole experience. They couldn't tell me what type of products I should use for my skin and it was like I was interupting them when all I needed was some guidence in choosing the right skincare products for me. \r
I went back a second time during the weekend and had better luck with a woman named Pat that actually knew what she was talking about she helped me. I tried a sample of the DDF products and I saw results within a week. I was interested in buying the bottles, but I wanted to make sure I didn't need anything else. \r
I went back in a third time and Pat wasn't available and it went back to terrible service and I still haven't purchased the necessary products. I am going to try the Sephora at South Point Mall in Durham to see if I have better luck because I can not take their rudeness any longer especially if I am going to spend a lot of money in their store.
Pros: THE PRODUCTS SHOW QUICK RESULTS, HAS JUST ABOUT EVERY BEAUTY PRODUCT YOU COULD THINK OF
Cons: CUSTOMER SERVICE EXPERIENCE WASN'T THE BEST, ALSO THEY'RE EXPENSIVE
more