When my wife crashed my brand new Mercedes SL I was absolutely heart broken. Although the most important thing in my life was not harmed (wife), my Mercedes was in shambles. I was very concerned when my insurance company decided not to total the car and to repair it instead. They recommended me to Auto Works and assured me that they are among the best and will take very good care of my vehicle. The day i walked into the office, I felt much better about the whole situation. The office was very clean and they had all kinds of certifications and information about the products they use in the repair process. They even use a special environmentally safe paint which made my wife very happy. When i asked Lori if the paint would last, she assured me that they offer a lifetime warranty on all their repairs and that Ferrari and Lamborghini use the same products at their factories. The owners are a very nice couple who seemed to be very personable and professional. The first thing that Lori asked me when she saw the car was if my wife was ok. Lori said that they would coordinate all the details of the repair with my insurance company and that we did not need to do anything beyond leave the car in their hands. Needless to say, my wife and I walked out of the shop feeling much more confident about my car being repaired. We were very surprised when we got a phone call saying that the car was finished 3 days earlier than originally promised. When we picked up the car, we were shocked!!!! Not only did the car look and drive great, but they detailed the entire car. In fact, the car actually looked better than it did when we dropped it off. They even used touch up paint to cover the chips I had on the hood from rocks on the highway for free. I would recommend this shop to anyone who has the unfortunate need for a body shop. My car was repaired perfectly. If they can please me, they can please anyone......Thanks Auto Works!!!
Pros: Clean shop, very nice people
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