I am a female who has always felt that I have been taken advantage of when taking my car into be repaired. I have had many troubles in the last few months with different mechanics. Before bringing my car to Pit Stop, I was told that I needed my ball joints replaced and that it would cost me $1300, they also emphasized how dangerous this condition was. I suspected that this estimate was high, but I was worried about my safety, so I began looking for an alternate estimate. A couple years ago, I brought my old car to Pit Stop and remembered nothing negative about them so I decided to take it to see if they could give me a lower estimate. Shawn and his crew were thorough, and even asked me to come back to drive it with them and identify what sounds I had said I was hearing. Shawn called me back and said that he had ""gone over it with a fine-tooth comb,"" and that he could find NOTHING that needed to be replaced right now! I honestly never expected a mechanic to come back with an answer like that. It seems that most try to find things wrong so that they can charge you something, at least. I highly recommend Pit Stop and have already given their card to all my employees. I will be bringing my dad's car there tomorrow to be serviced, and I can't thank Shawn and his crew enough for being so kind and helpful! They made my day!
Pros: The owner, the staff, and their expertise!
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