To be perfectly honest, I have no idea what all of the people complaining about the front desk have had problems with. I gave Sabrina's a call about a tat I want to get - the lady on the phone was very pleasant and helpful - and I had nothing but the same when I actually brought my sketch down to look into getting the ink done. Everyone was very helpful and nice.
Pros: Helpful staff! Genuinely nice people.
Cons: Parking was a bit tricky - but friday night parking ususally is.
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