We went to the restroom when we first arrived. There were only two stalls and only one had toilet paper. Needless to say the line was about 10 people deep. Luckily, we had arrived early. After waiting in that line and then the line for the concessions for an additional 30 minutes, I wasn't sure we had arrived early enough. Once we got to the concession counter, I noticed the staff was handling both the money and the food--YUK! Also, the scoops they were using to serve the popcorn from the counter bins were sitting on the counter that the customers were using instead of hanging on the santized bin--DOUBLE YUK! When I addressed these issues with a manager who was standing by me, he simply dismissed it all as they were short staffed as they always are on January 1--one of their busiest days of the year. I told him if he knew it was one of their busiest days of the year and they are always short-staffed that day, a good manager would have been more prepared. It is a shame that such a nice theatre is getting run in the ground so quickly!!!
Pros: Good Movie
Cons: Long Lines, Inadequate & Untrained Staff, Dirty, Overpriced
more