Right out of the gate! I couldn't even get past the rude 16 yr old who spoke to me over the phone. I explained I was searching for a new Thyroid Doctor and you would have thought I just insulted her somehow. Then in her Teenage angsty valley girl tone begins to explain to me that in order to see their fleet of doctors, I would have to have my primary physician fax a referral. My insurance does not require that, I explain. Her reply was it is their policy. I explained this is not another ""hoop"" im willing to jump through just to see a doctor. The way she explained it to me is that these doctors talk to your primary care who then speak to you. What?!?! Really?! If so, that is utterly ridiculous. Sometimes first impressions are the best and most accurate. It's a gamble I'm willing to take.
Pros: thyroid specialist
Cons: makes it difficult for patiences to come see them.
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