On a Fri. night, restaurant was busy and bar was packed. Why do they own outdoor heat lamps, place them precisely on the patio, and then choose to not use them?? I felt more sorry for the waitstaff and the hostess though than I did for myself for having to wait for the quoted 2 hours. Waitstaff and host staff should not have to belly-up or trample customers just to walk through the restaurant.
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