This dining fiasco began with our calling in advance to place our party on the wait list. When I asked if she needed my cell number, she told me she had no time to record it & abruptly hung up. The hostess greeted us with equal disdain upon arrival. We fled to the bar for a round of cocktails with a dear friend in town who accompanied us. Thirty minutes later, the hostess curtly informed us, ""I need you to pay your bill so that I cant take you to the table."" This was her way of saying, ""Your table is ready, please pay up and follow me."" We were escorted to a table on the enclosed patio next to a drafty door through which staff repeatedly entered & exited throughout the entire, painful meal. The outdoor heating system was operated by a thermostat behind our table. Throughout the meal, staff reached over our table to adjust it. Unprepared for an outdoor table next to a door, we began adjusting it ourselves, as we were freezing, not properly attired for this bizarre placement. The server was distant, detached & unavailable. The food was not memorable. The Wine Exchange, when located next to the cinema, was one of our favorite places in South Tampa. We'll never return or recommend it. How sad. In this economy, it is imperative to make the patron feel welcomed. We were a pleasant party who deserved better.
Pros: Looks trendy from the outside
Cons: Rude staff
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