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Huge disappointment in almost every way...... - Review by citysearch c | Zula Restaurant

Zula Restaurant

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Huge disappointment in almost every way...... 1/8/2009

The waiters were wonderful here but every other detail was very poorly managed. Our meal there was a group event and it was the worst experience we've had in almost 15 years. Fortunately we have a great group of people and still managed to have a nice evening. Our reservations (made months ahead) were confused with those of another group. The group coordinator was completely disorganized, unprofessional and unresponsive to inquiries. She never conveyed important details like pre-selected menu selections or headcount to the waiters and they had to scramble to make up for her lack of attention to details. The restaurant was filthy throughout (everything including bathrooms and water pouring out of the ceiling) and the food was simply awful~ not fresh. Pros: Great waiters! Really worked hard to please us. Cons: Awful food, group coordinator awful, filthy restuarant more
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