This wasn't my first visit to Opal's, but it'll surely be my last. I'm a native Austinite and am all for supporting local businesses. My husband and I were looking for a place to eat brunch on New Year's Day. I looked online and saw several advertisements for Opal's New Year's brunch and bloody mary's. We headed over and as usual stood in line behind a few people while at least 5 waiters passed us by without a glance. Finally, one of them who'd passed by a few times stopped and seated us. He then brought me lukewarm coffee and rushed off. It was 10 minutes before I could get his attention to ask for a fresh cup of coffee, and before I could get the question out he explained that they were brewing more right then. Which means that he knew it was old, and still served it to me. We ordered and waited for our meal. And waited.Our server came by a couple of times to say that the kitchen was backed up and the food would be out soon. We weren't in a hurry so it was no problem. 30 minutes later I started to get a little peeved. No one at the three tables around us (we were the last to be seated of those tables) had their food. I wondered how long the others had been waiting. Another table complained, and about 10 minutes later the manager brought their food out, although it apparently was cold, the eggs weren't done, and a meat portion was missing. Next thing we hear is our waiter telling the table next to ours that they'd run out of bloody mary mix. So the two things that Opal's had specifically advertised- New Year's Day Brunch and Bloody Mary's, were the two things they couldn't deliver. By the time we finally decided to leave, we'd waited over an hour for our food. I feel silly that I waited that long, but I wanted to give them the benefit of the doubt. I've had bad service at Opal's before but I enjoy the location,atmosphere and I like being able to bring my dog along. My husband and I definitely won't be wasting our money at this horrible local business.
Pros: You can take your dog.
Cons: Service, service, service.
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