There is virtually no reception area and I think the decor in the main room is tasteless. When booked my appointment for a facial, I only really wanted the basic european facial. After I was welcomed and shown to my room, the esth. stayed in the room as I undressed. I didn't take all of my clothes off but I thought a little privacy would have been nice. The room was very small and a bit chilly (even under the towel and blanket). The atmostphere of the room I was in was nothing to write home about. Other reviews rave about the atmosphere and deor. I am assuming they mised the main room (nail and hair stations) and the room I was in. After I was settled ,the esth. looked and my skin and made recommendations. An enzyme peel and a deep cleansing facial. After about 10 minute of speaking and debating with her I gave in, not because I was really interested because I felt a little pressured. (I guess I need to stand up for myself a it more). My facial and enzyme peel lasted about an hour total. During my facial, when my eyes were closed, another employee opened the door and started speaking to the peron that was working on me. This was a it annoying. The shoulder massage was great during the peel but the extractions from the facial were VERY painful. After everything was finished my skin was very smooth and clean but I was left with a lot of redness and swelling. My skin was not that bad to begin with. When I got to the counter to pay, products were already lined up on the counter and the sales pitch began. I politely declined twice and both the esth and man at the desk continued to talk to me about the products. Again, I was a bit frustrated they wouldnt let it go after I had already said no. Then after I thought they had finally let it go, the man began to tell me that ""we really dont puch our products on people"". Opps, I guess he could tell how annoyed I was getting. I guess if my skins looks ok in a few days I would give it another go???
Pros: great shoulder massage and facialn
Cons: a bit chilly, pushy with products, blah atmosphere, seriously painful extractions
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