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Very Poor Technical and Professional Service - Review by citysearch c | Capital City Appliance Service

Capital City Appliance Service

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Very Poor Technical and Professional Service 1/26/2009

Repairman sent out on 4 separate occassions for same probem. 6 year old refrigerator stopped cooling. After repair attmept, followed instructions that repairman gave and unit still not working. When I called the office back they were very rude and accusatory. Refuse to send repairman back out. Finaly agreed to come back after talking with supervisor. After each visit the refrigerator was still not fix. Add to the the rudness and condesending attitude of everyone at the company. Wife was so upset by the way she had been treated she was afraid to call the company again and has been using a hairdryer to defrost the refrigerator freezer for 3 months. I had enough and called again only to be greeted with hangups, put on hold and finally you need to call someone else and there will be no refund of your repair cost. more
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