Moscot has been providing high quality and individualized eye care for 95 years. Our team of doctors are among the highest trained in NYC. Gas permeable contact lens fitting/examinations are routinely done by our staff doctors who are trained in this specialty. The fitting requires more expertise, time, and measurements than a soft contact lens examination. Some offices around the city do not even provide this service. The fee for this speciatly exam is indeed higher than a soft contact lens exam due to it's added complexity. Our fees are clearly posted in our office. When a previous gas permeable wearer requests soft contact lenses for their added comfort it is always tricky. We allow our patients who request this change to try the soft lenses (we give them a free trial) and see them for a follow up to get their feedback (included in the original fee). More often than not, they prefer the vision provided through their gas permeable contact lenses. Our office will gladly will refit these patients for an additional fee. This fee is merely the difference between the original soft contact lens exam and the gas permeable lens exam which is $85. We request our patients return to our office within two months whether they are satisfied with their contacts or not. We conscientiously check their eyes to make sure their ocular surface has adapted well to their new contacts. Our contact lens policy clearly states this and is signed by our patients. Our patient's ocular health is paramount to us. Additionally, patient satisfaction and sensitivity with regard to our professional fees is what has propelled the success of our company for the past 95 years. We are at the forefront of eyecare here in NYC and make every attempt to please every patient. It is unfortunate that an unreasonable individual attempts to tarnish our stellar reputation. We will continue to take pride in the eyecare we provide and serve our large patient base of highly satisfied New Yorkers.
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