I had a problem with my basement bathroom. We woke up in the morning and found about an inch of water on our entire basement floor and saw that leaking was happening around our toilet. We had the water supply shut off, cleaned up a bit and called a couple different plumbing contractors to give us an estimate for the work. Two contractors couldn't give us an estimate because they needed to "open" things up to evaluate. Bishop Plumbing gave a price up front. Although it was a little higher than expected, I understood that the cost wouldn't increase even if the work took the entire day. There is a big difference when paying by the hour and a problem taking a day to solve it versus paying one price up front.
Anyway, they did the work, solved the problem and left the bathroom cleaner than it was before they came. Our plumber wore boot covers to keep our floors clean and tagged our valves and showed us what to do should we have problems with our plumbing in other areas of the house. It was good to get a little education on our plumbing system. The follow up was wonderful also. We received a call to make sure that our bathroom was working properly about a week later. The quality control was evident in their questions wanting us to address the performance of their plumber who was at our home.
People need to realize that when they go into surgery, you should want the best surgeon -- not the cheapest. Bishop Plumbing is certainly not the cheapest, but there is a cost for professionalism, knowledge and solution delivery. If you want cheap work don't call them. I happen to appreciate the "extras" that come with professionalism and highly recommend Bishop Plumbing.
Pros: Professional, Customer Service Focused, Highly Skilled, Clean.
Cons: We have a home in LA they cannot service. :-)
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