I have to say that I'm reading posts about Solera with disbelief.
The comment "I gave the bar a chance to regain our confidence in this place and was told they were not interested in our business." doesn't even sound like Solera's staff or management. I've done a fair amount of business with the restaurant and that is not how they handle feedback...good or bad.
My experience at the bar on New Year's Eve, the bartenders were moving at a fast pace and joked around with the guests. In fact, one of the bartenders was so entertaining to watch while he was pouring that the guests applauded him as he was handing out drinks.
Yes, it was a crush on New Year's Eve. But I guess for a night of celebration, I would take that over going to a party with low attendance. The people watching was rather entertaining and those around us seemed to be having a good time.
It's fine to give feedback, but do it objectively without slandering a restaurant / bar for a single night out of the year.
Pros: Food is always top-notch and the Service is generally very good
Cons: New Year's Eve wasn't the best night for the restaurant, but overall they do a good job
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