I had struts replaced at 20k miles and again at 45k miles. I went in today at 69k (same noise/problem) and I am getting the "run-around". \r
\r
I had to pay $115 just for them to diagnose, even with the platinum extended warranty. Of course my extended warranty will be up at 70k. Customer service is extremley rude. \r
\r
I've bought 3 brand new hondas...2 CR-V's and one Civic...I WILL NOT BUY A 4th HONDA FROM DAVID HOBBS ...I might not even buy another Honda period! \r
\r
Honda hides all TSB's and will not even tell you about any recalls for your year/make/model until they have your VIN. HONDA WILL NOT TAKE RESPONSIBILITY FOR KNOWN DEFECTS. \r
\r
Shoddy product and even worse customer service!
more