I recently purchased several tickets for a large party to Ride the Duck and realized that the date I had chosen was wrong. The glaring words ""No returns OR exchanges"" on my confirmation email taunted me (WHOOPS!). I called the next morning, which was the morning of the day I had purchased, hoping to plea with someone to let me exchange for the following date. I thought for sure that I would not be able to exchange tickets I had purchased for 4 hours from the time of phone call. \r
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I spoke with a man named TRAVIS and he was so wonderful. He helped me book the later date without question or criticism. Thank you so much DUCK! My party should go off without a hitch!
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