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Unprofessional !! Bad customer service !! - Review by citysearch c | Hall, Lisabeth, Md - Southwest Medical Assoc Inc

Hall, Lisabeth, Md - Southwest Medical Assoc Inc

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Unprofessional !! Bad customer service !! 9/18/2008

We went to the Dr. office 10 days ago due to my husband 's back, shoulder pain. Unfortunately, his Dr. was not avaiable so he met with Dr. Hayek, she gave him some pain killer""ibuprofen 800"" Today, My husband called today and see wheather he can get in w/ his Dr. about his back problem after 10 day treatment but the pain not go away. He described about his pain and his visited last time to the receptionist. First, she said he can get in at 2:00 p.m. then she suddenly told him that he need to go to an ER because they don't have any equipment, she mentioned about heart attack .My husband told her that he's not bleeding and he was there 10 days ago. He 's looking to see his doctor sometime this week. But she said she was told by a doctor and an administration that they wont' let him in ?!? My husband asked her who told her? she said an administration and a doctor .This is a lie , is she walk to talk to doctor and administration in a couple minutes. Is this what lawyers told them to do right??? more
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