My family& I had been regular customers of the OSFSH since 1989, always pleased with the service and the quality of the food. Our favorite waitress for almost 2 decades, Dolores, always knew one of our children (now 23& 19) had made straight ""A's"" on their report card because we always celebrated their success and achievement with a nice dinner and a ride on the swring. However, the OSFSH had been run into the ground and on two ocassions they never had what we ordered and tried to charge us for NAPA wine when serving us a blend!!!! We swore after two times that we would never go back again and sure enough, a couple of months later they closed down. Well, on 9/13/08 our daughter, a UT grad and her boyfriend who just moved back to SA said it had re-opened and we should give it a try. We called ahead to make sure the newly opened OSFHS had the escargot, block of swiss cheese and the prime rib before giving them another try. Well, we made reservations, arrived at 8:00pm sharp, they had the $108.00 bottle of wine we ordered and served up the block of chesse with cold bread but the waiter did not take our order until (8:45PM) 45 minutes later. We brought this to the attention of the manager and he apologized profusley offering to buy our appetizers (which we recieved with our salads) and we said that wasn't necessry as long as he was aware of the delay in service. Ah ha, 45 minutes later (9:45PM) the waiter came to our table to say they had run out of prime rib....which was why we went to the restaurant in the first place. We called the manager back insisting that they tab us out so we could leave, they made us wait another 10 minutes until I went to the hostess area and insisted on paying out. Do not go to the OSFSH unless you want substandard service and want to be put through HE??
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