I bought a flying squirrel at Plano Pets several months ago. This was my first squirrel purchase, but after doing some research I knew I wanted a baby female because they are easier to bond with. I was shown a ""baby female"" squirrel so I purchased it. I found out about a month later that the squirrel was neither a baby, nor a female. I brought this to the store's attention and was told they would ""get me another one"". I told them that I didn't want to give the first squirrel back as I had owned it for a month and it had become a part of the family. I was assured that this would not be an issue. It has now been 7 months and not only have I not received my ""replacement"" squirrel, but they are now telling me that I am responsible for purchasing the squirrel. I spoke with the purported owner, Chip, and he proceeded to call me a liar. I am not sure what he is basing this claim on, but I assured him that I was telling the truth. He refused to hold up his end of the bargain and became quite beligerent and rude. I was very surprised at how unprofessional he was on the phone and hurt that he called me a liar. I simply want the baby female flying squirrel that I was promised over half a year ago.
Pros: ???
Cons: Management does not back promises.
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