I went there for Sunday brunch. It was pretty crowded since the Columbia students are back in school. Even so, I was able to get a table for two after just 15-20 minutes during prime brunch time (little before 1 pm). It was nice that in the mean time, waiters circled through those of us waiting for a table with samples of their chocolate pancakes. I had the french toast, which I loved since it wasn't too egg-y, overly gooped and soggy, or too sweet. The coffee was on the stronger side (think Starbucks). We probably only saw our waitress when she took our order and when she brought us our check, but she was friendly enough.
Pros: healthy-tasting food
Cons: crowded, busy waitstaff
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