On Sept 5, (2008), I went to Samuel Cole Salon for the first time. I had called earlier that morning to schedule an appointment for the future. The woman who helped me on the phone was super nice and listened to what I was looking for. She matched me with Ellen who fortunately had an appointment early afternoon. I have very thick and curly and am always hesitant when meeting new stylists. She was so friendly and personable. She listened to what I wanted and looked at the pictures I brought. She explained her process to me so I would be in the loop. She gave me her opinion of the cut I wanted based on my hair texture and facial features/shape. But before the cut we went to the color bar to get the desired shade. She took such good care of me and it literally is a bar. It's so cool! She got me a drink and magazines while my color did its thing. She washed my hair in the most comfortable chair ever (you know how you lean back and it hurts your neck and your back gets uncomfortable-this chair NEVER does this). The head massage was wonderful. Afterward, because I was a new client, I was given a free parafin hand wax. So relaxing! We were finally ready for the cut. Ellen again talked me through her opinion of the style I was looking for and in the end went with her recommendation. It of course, came out beautifully and I constantly get compliments on it. I have a detailed list of products to use and in which order. There is no pressure to buy but they keep it in your file so when you come back they'll know which product your stylist suggested. AND they take back products if you don't use them. How great is that? They also have a 14 day guarantee to come back if you're not satisfied with your cut. I have 2 days still to get my hair cut shorter and will report back if I do. Just make sure to bring cash for the tip(or check). Believe me, its worth it!!!
Pros: personable stylists, fabulous color bar, competitive cut prices
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