One of the first things I noticed about this salon is that when I called and said I was a new client and didn't know who I wanted to see, the receptionist actually took a minute to sit there and try to figure out who would be best for my personality, my budget and my hair. I have worked at some of the best salons in NYC and I know that that is the best kind of customer service, unlike some other places I have called in Philly who will just stick me with whoever. I saw Carter the first time I went and I really really liked what he did and him personally but then he went and moved out of state on me! So I was nervous about trying someone else but since I liked the salon so much I tried out Carolyn and I can honestly say, she is great and I am just as happy with her as I was with Carter. She really took the time to listen to me and she gave me a great cut.
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