When my A/C went out early Sunday night I was very pessimistic in that I would have to pay triple the charges to get someone out to fix it on a weekend or that I could get anyone out at all. After calling Mary with Austin Air Rescue Calvin the technician was at my hous less that 2 hours after making the call. Calvin was very courteous and thourough and explained exactly what was wrong with my unit and even checked other areas of the system just to make sure that what he was fixing was the only problem. Calvin did not have the right part on his truck to make the permanent fix on Sunday, however was able to make a temporary fix with what he had on the vehicle and came early Monday morning to make the permanent fix. My dealings with this company was pleasent in every step. What was most surpising and pleasing was when I got the final bill. I almost passed out...not because it was high, but because it was less than half what I expected to pay. After Calvin left the house my wife and I made the desicion that Austin Air Rescue will now be our first call for all our HVAC problems and will be the first company I recomend to friends having HVAC issues. After working with other HVAC repair companies it was refreshing to deal with one that is very professional and courteous....
Pros: will come on weekend and gives a time that tech will be on scene
Cons: did not have any
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