i like the store and the selections they have in the stores. However, all i've experienced from this store is terrible customer service. they frequently say they will take care of something and don't, or that they will check on something and call ya back - and don't. They don't even work well with manuf on warranty items. I'll save myself time and money and do business elsewhere from now on. Experienced terrible service from richardson AND dallas locations - so it's not isolated to a particular store.
Pros: quite a selection
Cons: will end up costing ya a lot of grief and money - overall it's just not worth it.
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