My car was stolen, recovered, and sent to Guy's Towing for my pickup. When we arrived at the front desk we were ignored. Once the front desk attendent decided to speak to us she spoke to us as if we were criminals who just had their vehicle impounded. We paid her in cash for her services and then requested that they send the vehicle to Team Honda in order for repairs to be made. She wrote incorrect notes and sent the car across town to a collosion company instead. When I called her to ask what we needed to do I was disrespected. I honestly have never been spoken too so rudely before at a place of business. Not to mention their prices are the highest in town. It cost us over 300.00 to get our vehicle towed to the wrong address. For the sake of your sanity, please choose another towing service in the Baton Rouge!
Pros: None
Cons: Terrible customer service, higher than normal rates
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