After calling and making a appointment for a estimate on a water heater replacement, I was assured that I would get a estimate when the technician was there. I paid $39.00 for the technician to tell me that he needed to go back to the office and get the pricing together, he would fax or e-mail that night. TWO days later, when I finally did get the choices for water heater repair/ replacement on paper, they were hand written and not on letterhead, with no mention of company name. I made a return call to the office and was told that they do not do the estimates and would type the current estimate to "look professional". It is sad you have to ask people to be professional and timely. I will not recommend Radiant Plumbing.
more