We had a break down while in Columbus for a military graduation. We had the car towed immediately to Rivertown. We were told that there was no way they could even look at the car that day (this was at 10:30am). So we had to wait till mid morning the next day to even find out the problem and then wait another day for them to get the parts in. Front staff was helpful in the end but they could have taken 15 minutes sometime the first day to hook up the car to the computer to determine the problem so parts could have been ordered. Not friendly to out of town Ford owners.
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